We understand from time to time there will be a need to request support to help you resolve a problem you are facing and we are happy to help.

Questions Pre-Purchase

If you are needing help determining whether or not the eMotion product range will support your vehicle, there are easy ways to get the answers you need:

  • send us an email via the contact page here with your questions please remember to include Make, Model, Engine Size, Year of Manufacture, Fuel type and stock bhp.
  • Online Chat during office hours
  • by calling us on 0333 6000 669

Questions Post-Purchase

Once you have your order you will have access to the back-end system which incorporates our message system. If you are having issues such as:

  • Installing the device on the PC
  • Correct vehicle selection for your vehicle
  • reading/writing proceedures
  • Running issues once installed

You can log in to the customer management section here

Please note that once you are into the customer management system you will find the full registered details of your vehicle, file transfer section and notes section.

To get support simply add a message to the notes section and attach anything needed to help show your issue(s) and one of the team will get back to you.

in Request Support